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COVID-19 Update from Mayor Strickland (9-17)

COVID-19 Update from Mayor Strickland (9-17)

If you’re having symptoms, have been exposed to someone with the virus, or think you may have been exposed and just want to be sure—get tested.

If you are symptomatic, you should call the testing location first to schedule an appointment. Click here for a full list of testing sites or you may call 833-556-2476 or 877-857-2945 to find a testing site near you. If you need transportation to get tested, please schedule an appointment with Church Health or one of the UT (UCH) testing sites.

Mask Enforcement


Received 9 complaints

  • City Mask Ordinance
  • Code completed 32 inspections based on processed complaints.
  • 5 business received warnings. 
  • 0 businesses received a summons.
  • 0 businesses received a second summons
  • H.D. Mask and Other Violations
  • Code completed 6 inspections based on processed complaints
  • 1 business received warnings


To date, 1,071 City Mask Complaints have been inspected by Code:

  • 942 complaints have been resolved as “compliant” following inspection by Code
  • 43 current open matters.  The following is a breakdown of the open matters:
  • 22 pending inspections 
  • 8 business on 1st Violation
  • 2 businesses on 2nd Violation
  • 0 businesses on 3rd Violation
  • 5 businesses have been issued first summons
  • 2 businesses have been issued second summons 
  • 4 businesses were closed at first inspection


To date, 218 H.D. related complaints have been inspected by Code:

  • 170 complaints have been resolved as “compliant” following inspection by Code.
  • 11 current open matters.  The following is a breakdown of the open matters:
  • 8 pending inspections 
    • 3 businesses on 1st Violation
    • 2 businesses on 2nd Violation
    • 0 businesses on 3rd Violation 
    • 0 businesses were closed at first inspection (NOH)


To date, 536 City Mask Ordinance violations have been issued (this is the cumulative total for violations issued in closed and open matters)

To date, 75 Health Department violations have been issued (this is the cumulative total for violations issued in closed and open matters)

Shelby County Health Department COVID-19 Daily Update: September 17, 2020

Shelby County COVID-19 Cases
Total Shelby County Cases29,797
New Cases Today293
Deaths Total434
Deaths Reported Last 24 Hours5
Total Tested in Shelby County413,586

Tennessee Total Cases
As of 2:00 p.m. 9/16/20
Other Jurisdictions
Tipton County, TN1,677
Desoto County, MS5,276
Crittenden County, AR1,819
Numbers current as of 10:00 a.m. 9/17/20

       Shelby County Health Department is tracking clusters in facilities that serve certain vulnerable populations:

Here is the most recent testing and case information provided by the Shelby County Division of Corrections:

Here is the latest testing data from the Shelby County Sheriff’s Office, including information about inmates at 201 Poplar, Jail East, and Juvenile Detention:

The testing positivity rate is the percentage of all tests conducted that are found to be positive. The chart below shows Shelby County’s testing positivity rates over time.

Below is a graph of cases by specimen collection date (date of testing).

Shelby County Health Department has added a data page to its COVID-19 webpage:  It includes information about the geographic distribution of COVID-19 cases in Shelby County.

All of Shelby County, including the municipalities and the unincorporated areas are under Safer at Home orders. Some non-essential businesses, including bars and some limited service restaurants have been ordered to close, under the current Health Directive No. 11, which went into effect on Monday, August 24, 2020. Health Directive No. 11 also orders all restaurants in Shelby County to close no later than 10:00 p.m. each night.

The full text of Health Directive No. 11 may be viewed at:

For more information about the Safer at Home order or to register concerns, the public may contact:

· The Shelby County Mayor’s Action Line: 901-222-2300

· The Shelby County Health Department’s COVID-19 Hotline: 833-943-1658

· Email

On August 24, 2020, the Shelby County Health Department issued a revised Health Order and Directive Regarding Masks and Cloth Face Coverings, which may be viewed at

The Order and Directive requires the use of masks or cloth facial coverings in most public settings by all persons in Shelby County with the exceptions of children age two or younger and persons who cannot tolerate facial coverings because of certain medical conditions.

Please note, face masks with expiratory vents or valves are not recommended. The vents allow potentially infectious respiratory droplets to be expelled into the air and therefore do not prevent the spread of the COVID-19 virus.

Approved masks may be picked up, while supplies last, at all Shelby County Health Department locations listed below during the hours of 8:00 a.m. and 3:30 p.m., with the exception of the Collierville clinic, which is open Tuesday and Thursday only. No appointment is needed to pick up a mask.

Health Department Main Office
814 Jefferson Avenue, 38105

Cawthon Public Health Clinic

1000 Haynes, 38114

Collierville Public Health Clinic (Tuesday and Thursday, 9:00 a.m. – 3:30 p.m.)

167 Washington St., 38017

Hickory Hill Public Health Clinic

6590 Kirby Center Cove, 38118

Millington Public Health Clinic (Tuesday and Thursday, 9:00 a.m. – 3:30 p.m.)

8225 Highway 51 North, 38053

Shelby Crossing Public Health Clinic

6170 Macon Road, 38133

Southland Mall Public Health Clinic

1287 Southland Mall, 38116