10:30 a.m. update
Due to inclement weather, the City of Memphis will operate with only essential personnel coverage on Thursday, February 3, until further notice. As a result, the following services will be impacted: Memphis Parks, Memphis Animal Shelter, Libraries (closing at 3 p.m.), Community Centers (closing at 3 p.m.) City Courts and City Clerk’s Office, Code Enforcement, City Treasury, Office of Business Diversity and Compliance, and 211 will be closed.
- The Permits Office will close at noon today.
- Tax payments can be made online or by phone at 901-636-7200. The City’s Treasury Office also offers taxpayers a convenient drop box located in the Main Lobby at City Hall.
- The Division of Planning and Development will operate online only with no in-person appointments.
An Ice Storm Warning has been issued for Thursday, February 3, for parts of west Tennessee. Decisions regarding the level of service provided during an inclement weather event are made with the utmost regard for safety of our passengers and staff. Please note that routes may operate on different levels of service depending on road and traffic conditions.
For more information, visit https://www.matatransit.com/how-do-you-travel/riders-guide/inclement-weather/
City crews are working 16-hour shifts and have been running sand trucks today. Snow and Ice Operations will continue for at least the next 48 hours. This is a continuous operation and the city is using all available assets to manage the server winter weather storm.
Public Works Snow and Ice Operation incudes:
- 16 sand trucks
Warming Center opening, Thursday, February 3, at, 7 a.m. at the Marion Hale Community Center (4791 Willow Rd.) It will run continuously until further notice.
Due to COVID precautions, all persons seeking entry into the center will be required to take a COVID test as well as adhere to social distancing guidance. Masking is strongly encouraged for all persons in the center. Those seeking overnight shelter accommodations are encouraged to seek assistance from our partners at:
• Memphis Union Mission located at 383 Poplar Avenue (901)-526-8403
• The Salvation Army located at 696 Jackson Avenue (901)-529-4545
• Additional shelters call (901) 529-4545
For transportation, please contact the Office of Emergency Management at 901-297-1680.
– Garbage, recycling and outside the cart collections:
Winter weather has impacted the ability of the Memphis Solid Waste Management Division and its contractor, Team Waste, to safely deliver services. Solid waste collection services are suspended for Thursday, February 3, until conditions improve.
The City will monitor conditions and determine when collection services will resume safety. We will communicate further when information is available. When services resume, customers are asked to place your carts at the curb on your regular collection day and leave them until they are collected.
Make sure your cart lids are completely closed to prevent tampering by pets and to block rainwater. Excessive rainwater in your carts slows the workflow for Solid Waste crews.
As of 10:35 a.m., 60,400 customers are without power, with 1,244 outages. This number is expected to climb. To report a power outage contact MLGW at 544-6500.
-Memphis International Airport:
Many airlines have canceled or delayed flights around the country due to snow and ice. Be sure to check your airline before heading to the airport. You can keep up with all MEM flight statuses on our website here https://flymemphis.com/flight-status/
-Shelby Country Health Department:
Updated information regarding closures will be posted on the www.shelby.community website.
We will continue to keep residents informed with updates on the City’s website https://www.memphistn.gov/ , as well as Facebook (@MEMCity) and Twitter @Cityof Memphis) as information becomes available.
7:30 a.m. update:
-National Weather Service:
Significant sleet, and freezing rain accumulations will spread across most of the Mid-South Thursday. Any accumulations on the ground will exacerbate travel problems across the Mid- South.