Public Works
Public Works crews are preparing for frozen precipitation. If and when the city starts receiving any frozen precipitation, Public Works will deploy up to 14 trucks to spread sand and salt as part of its de-icing operation. The city has over 8,000 tons of salt and sand mixture on hand for winter weather events. Due to the amount of rain expected before the snow event, no brine will be used to pre-treat roads.
Public Works intends to provide practical and safe transportation routes that best suit the needs of the public during winter storms. The City’s primary focus during inclement weather periods is to first treat major streets with inclines/declines, as well as any bridges and overpasses.
Secondly, the City will treat the remaining major streets on an as-needed basis. Emergency service providers such as hospitals, police and fire precincts will also receive special considerations during inclement weather.
The City has access to 12 snowplow attachments that are retrofitted for our heavy equipment trucks. However, snowplows are deployed when snow accumulations are 3 inches or higher. Public Works officials are closely monitoring weather conditions and will continue to do so throughout the winter advisory and will adjust its snow/ice operation based on needs. The City is reminding citizens to use extreme caution as they travel on the roadways over the weekend.
Please allow crews room to work and we encourage residents to take it slow on roads.
Warming Center:
The City’s Warming Center will open, Saturday, January 15th at, 7:00 PM at the North Frayser Community Center (2555 St. Elmo Road, Memphis, TN 38127).
The hours of operation will be continuous from Saturday, January 15th, 7:00 PM until Monday, January 17th, 7:00 AM. Due to COVID precautions, all persons seeking entry into the center will be required to take a COVID test as well as adhere to social distancing guidance. Masking is strongly encouraged for all persons in the center.
Those seeking overnight shelter accommodations are encouraged to seek assistance from our partners at Memphis Union Mission located at 383 Poplar Avenue (901)-526-840, The Salvation Army located at 696 Jackson Avenue (901)-529-4545, or for additional local shelters call (901) 529-4545.
For assistance regarding transportation, please contact the Office of Emergency Management (OEM) at (901) 297-1680.
Solid Waste
Staffing shortages and winter weather continue to delay collections for some customers of the City of Memphis Solid Waste Division and its contractor Team Waste. Thursday and Friday customers will be serviced with a two-day delay respectively. Customers are asked to present their carts on their normal collection day and leave until collected. Your patience is appreciated as we work to restore scheduled services as soon as possible.
MATA:
With possible freezing temperatures and more inclement weather on the way, the Memphis Area Transit Authority (MATA) has enacted agency-wide preparations to keep customers and employees safe. MATA services may experience weather-related impacts.
Transit agency staff are closely monitoring the situation and will update customers with any service changes. Customers are encouraged to sign up for Omnilert for updates on service alerts, delays, or detours. All COVID-19 safety regulations are still in effect on all MATA services. Visit https://matatransit.omnilert.net/subscriber.php to sign up for service alerts or visit www.matatransit.com for more information
MLGW:
MLGW is always prepared to deal with weather-related outages and work around the clock if needed. MLGW crews prepare for cold weather by tracking the weather, having additional crews on standby, and ensuring equipment and vehicles are equipped with necessary tools.
MLGW has a preparedness guide for customers on mlgw.com, with tips and general information to get ready for any weather emergency: https://www.mlgw.com/images/content/files/pdf/StormPrep.pdf. If customers have an outage, they can report it by calling 544-6500.
If you are experiencing an electric outage at home but still have online access through your cell phone or mobile device you can monitor current outage information by visiting MLGW’s Outage Map https://www.mlgw.com/residential/outagemap .
To report a powerline down, you should immediately call MLGW’s 24-hour Emergency Hotline at (901) 528-4465.
We will continue to keep residents informed with updates on the City’s website https://www.memphistn.gov/, as well as Facebook (@MEMCity) and Twitter (@Cityof Memphis) as information becomes available.