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City of Memphis winter weather update (2-18)

City of Memphis winter weather update (2-18)


Due to inclement weather, the City of Memphis will operate with only essential personnel coverage on Friday, February 19. As a result, the following services will be impacted: Memphis Parks, Memphis Animal Shelter, Libraries, Community Centers (excluding warming centers), Permits Office, City Treasury, Office of Business Diversity and Compliance, 311, and 211. Tax payments can be made online or by phone at 901-636-7200. Solid Waste services is suspended for Monday through Friday of this week. The Division of Planning and Development will be conducting mechanical/gas and electrical safety inspections as needed; visit for details. Code Enforcement will operate on a limited capacity for emergency matters. The Office of Business Diversity and Compliance will host virtual appointments and workshops only with no in-person appointments.

The Memphis Municipal Courts and City Court Clerk’s Office will be closed. Traffic fine payments and inquiries may be made online.

The Office of Emergency Management (OEM) will continue to operate the following 24-hour warming centers:

  1. Hollywood Community Center
  2. Ruth Tate Senior Center
  3. Lewis Senior Center (The Frayser Raleigh Senior Center was closed and relocated here.)


Effective tomorrow,  Friday, February 19, the Memphis Area Transit Authority (MATA) plans to only offer the following service:

1. Fixed-Route bus service will run between 5:15 a.m. and 6:45 p.m., but only on Routes 1, 11, 28, 32, 42 and 50. These routes were selected based on current road conditions.

2. MATAplus will operate between 5 a.m. and 6:45 p.m., but only for life sustaining trips (this includes trips for dialysis) for customers who have reservations.

3. The William Hudson, Airways and American Way Transit Centers will remain open during service times only between 5:15 a.m. and 6:45 p.m.

Please note that the Main Street, Riverfront and Madison Trolley lines will not operate. Please continue to pay attention to information being shared via Omnilert, on the City of Memphis Nextdoor platform, on MATA Facebook and Twitter pages, and in the Service Alerts section of Customers can also call the MATA Call Center at 901.274.MATA (6282). It is open today until 6 p.m. and opens tomorrow at 6 a.m. MATA service will continue to be monitored throughout the day tomorrow based on inclement weather reports and road conditions. Another update will be shared tomorrow regarding service for Saturday, February 20, 2021.

Public Works:

Public Works and contractors have plowed approximately 500 lane miles of streets. Crews are continue focusing resources on major streets at this time. The City has 6,700 lane miles and it is does not have the resources to plow individual residential streets at this time. Snow and Ice operations will continue through Sunday, February 21.

Watch Public Works Director Roberts “Winter Weather Operations” briefing:

Public Works Snow and Ice Operation incudes:

  • 6 brine units
  • 16 sand trucks
  • 14 snow plows 

Warming Center:

Wednesday, February 18, more than 200 residents stayed at the City’s Warming Centers. The Office of Emergency Management will continue to operate the following 24-hour warming centers:

  1. Hollywood Community Center – 1560 N. Hollywood
  2. Ruth Tate Senior Center – 1620 Marjorie Street
  3. Lewis Senior Center – 1188 N. Parkway

For transportation, please contact the Office of Emergency Management at 901-297-1680.

Memphis Police Department is now under the Inclement Weather Crash Policy:

Drivers should, exchange names, addresses, phone numbers, insurance information and tag numbers of the vehicles involved.

•Take photograph(s) of the damage and tag number of vehicles involved

•Both drivers should call the nearest Memphis Police Station or the Memphis Police Traffic Office to report the accident. This should be done within five (5) working days.

•An Officer or PST will complete a Crash Report or a “Non-Investigated Crash Report” (NIR).

Garbage, recycling and outside the cart collections:

Winter weather has impacted the ability of the Memphis Solid Waste Management Division and its contractor, Waste Pro, to safely deliver services. All solid waste collection services are suspended until conditions improve and can be delivered safely.

Solid Waste collections are suspended Friday, February 19. The City will monitor conditions and determine when collection services will resume safety. We will communicate further when information is available. When services resume, customers are asked to place your carts at the curb on your regular collection day and leave them until they are collected


ALERT: MLGW Has Issued Precautionary Boiled Water Advisory

(February 18, 2021) – Due to recent water main breaks and freezing temperatures that have caused low water pressure in MLGW’s water system, Memphis Light, Gas and Water (PWS ID 0000450) has issued this advisory to notify water customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking), in accordance with regulations of the Tennessee Department of Environment and Conservation (TDEC).

This Boiled Water Advisory includes all MLGW water customers in Shelby County. Low pressure in the water system and breaks in water mains could allow harmful bacteria to affect water quality. Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for three minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes. When it is no longer necessary to boil the water, MLGW will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, MLGW will issue a notice to customers that rescinds the boil water notice. MLGW also reminds customers to continue to conserve water usage.

Please share this information with other MLGW water customers, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail. If you have questions concerning this matter, you may call, 901-320-3950.

Outages: Currently 13 outages were reported in Memphis and Shelby County. Approximately 80 customers are without power and 99.98 percent of customers are with power. To report a power outage contact MLGW at 544-6500.

Shelby Country Health Department:

All Shelby County Health Department facilities are closed today, Thursday, February 18, and the following COVID-19 vaccination sites will remain closed through Saturday, February 20, due to inclement weather and the threat of hazardous driving conditions.

All appointments scheduled for Tuesday, February 16 through Saturday, February 20 will be automatically rescheduled to next week on the same day, time and location. There is no need to make a new appointment.

The following COVID-19 vaccination sites will be closed  Friday, February 19 – Saturday, February 20 due to inclement weather and hazardous driving conditions:

  • Appling Inspection Station-2355 Appling City Cove
  • Pipkin Building – 940 Early Maxwell Road
  • Germantown Baptist Church – 9450 Poplar Avenue
  • Southwest Tennessee Community College Whitehaven Center – 1234 Finley Road
  • CSFP Warehouse – 1020 South Bellevue Blvd.

Next week, all partners, will be working diligently to get vaccine to the Shelby County community.

Currently the Health Department is vaccinating first responders and health care workers listed in Phases 1a1 & 1a2, funeral/mortuary workers and all persons age 70+. Future new appointment availability and updated information regarding closures will be posted at

Other Vaccination Providers Other providers are also vaccinating persons in the priority groups, including:

  • Veteran’s Administration – Now vaccinating all veterans age 65 and older at the VA Medical Center at 1030 Jefferson Avenue. Veterans must be enrolled with the VA at to receive vaccination.
  • Walmart – Now vaccinating those in group 1a1, 1a2, 70+. To schedule an appointment, go to

 Updated information regarding closures will be posted on the website.

Memphis International Airport

  • Crews are expected to continue work to clear runways and surface areas overnight Thursday.
  • Passenger traffic will be heavier Friday, but airline schedules across the U.S. remain fluid and subject to change due to weather impacts.
  • The airport once again dealt with low water pressure again today after MLGW reported another water main break in the area. The low pressure did not cause significant operational issues in the terminal and passenger areas, and MLGW has repaired the water main. MEM staff continues to monitor the situation and remains in contact with MLGW.
  • The runways at General DeWitt Spain Airport and Charles W Baker Airports are closed, but DeWitt Spain has fueling available for helicopters.

We will continue to keep residents informed with updates on the City’s website , as well as Facebook (@MEMCity) Twitter @Cityof Memphis)  and Next-door as information becomes available.